Intake Specialist

We are seeking an innovative, high-energy, personable Intake Specialist to join Geoff McDonald & Associates, a metrics-oriented, vibrant, and growing personal injury law firm headquartered in Richmond, Virginia.

In this role, you will spend 95% of your time on the phone speaking with current and prospective clients; asking in-depth questions and acquiring detail descriptions of vehicle crashes and on the job injuries. The position may also require you to meet with prospective clients in person as well as scheduling appointments for our Outside Intake staff and attorneys.

Skills necessary include: use of Microsoft Suite (Word, Excel, PowerPoint, Outlook); Adobe Acrobat, iPhone applications and familiarity with other mobile programs and device, excellent spelling, punctuation, and grammar skills; good writer; strong planning and organizational skills; ability to communicate effectively, both verbally and in writing.

Successful candidates are effective communicators and negotiators with strong interpersonal skills, excellent problem solvers, and are organized.

Education and Experience: BS or BA degree required. All levels of comparable experience will be considered from recent graduate to experienced professional. We are looking for the RIGHT person.

Benefits include medical, dental, LTD, Holidays, and PTO.